Shipping policy

Shipping Policy

We want your order to arrive safely and as quickly as possible. Below you’ll find the key details about processing, shipping, delivery, and tracking.

Processing Time

  • Orders are typically processed within 1–3 business days.
  • During holidays, promotions, or other peak periods, processing may take a little longer.
  • You’ll receive a shipping confirmation email with tracking information once your order is on the way.

Shipping Methods & Costs

  • We ship using trusted carriers such as UPS, FedEx, USPS, or DHL.
  • Standard ground shipping is available on eligible orders, with expedited options offered at checkout when available.
  • Shipping costs are calculated at checkout based on your order and destination.
  • Original shipping charges are non-refundable.

Estimated Delivery

  • Standard delivery typically takes 3–7 business days after your order ships.
  • Delivery times are estimates and may vary due to carrier delays, weather, high-volume periods, or other circumstances outside our control.

Shipping Restrictions

  • We currently ship within the United States only.
  • International shipping is not available at this time.
  • We do not ship to P.O. Boxes, APO/FPO addresses, or freight forwarding companies.
  • Certain oversized or high-value items may require special handling.

Tracking Your Order

Once your order ships, we’ll email you a tracking link so you can follow its progress. We recommend monitoring your tracking information and contacting the carrier directly if delivery coordination is needed.

Incorrect Addresses & Returned Packages

Please review your shipping address carefully before placing your order.

If a package is returned to us because of an incorrect or incomplete address, refused delivery, or repeated failed delivery attempts, additional shipping charges may apply before the order can be resent.

Lost or Damaged Packages

If your package is lost or damaged in transit, contact us and the shipping carrier as soon as possible. We’ll gladly provide any order or shipment information needed to help with the carrier’s claim process.

Carrier delays, loss, theft, or damage that occur after a shipment has been accepted by the carrier may be subject to the carrier’s policies and claim procedures.

Need Help?

For shipping questions, contact us at:

We’re happy to help.